Expedition leader · since 1998

Hi, I'm
Ivan Kroon.

Interim program & project manager

  • Change
  • IT outsourcing
  • Data & DWH
  • Banking
  • Product ownership

I guide complex programs through uncharted territory, from data centre migrations to mortgage conversions. I build bridges between people and departments and get things done, with a team that enjoys the journey.

ivan.kroon@palinqa.nl WhatsApp Ivan
Portrait of Ivan Kroon
Base campVolendam · 52.49° N
Expedition logUpdated · Oct 2026
28
years on the road in banking, HR & IT
900+
servers and 300+ applications safely moved
16
scrum teams steered in one data chain
9
countries, 700 users on one global suite
  • Program management
  • Transition & outsourcing
  • Data & DWH
  • Product ownership
  • Change management
  • PRINCE2
  • SAFe
  • Banking
About Ivan

Why join Ivan on an expedition?

Hands-on program and senior project manager with executive leadership experience. For almost three decades I have guided organisational and IT change in banking, HR and business process sourcing, from offshoring to outsourcing.

My strength: building bridges between people and departments. I analyse sharply, adapt quickly and turn challenges into creative, pragmatic solutions. I lead with engagement, with the emphasis on getting things done.

Through Palinqa I have worked as an interim manager since 2015 for clients such as ASN Bank, Rabobank, de Volksbank and KAS BANK.

Services

The gear

Plan an introduction →
  • 01

    Program management

    Directing multi-year programs with many parties, budgets and political dynamics.

  • 02

    Transition & IT outsourcing

    From data centre migration to a SIAM governance model. People, processes and systems moved safely.

  • 03

    Data & reporting chains

    DWH, BI and data supply chains that meet what regulators ask for, in the cloud too.

  • 04

    Product ownership

    SAFe certified. Coordinating PO across multiple squads and scrum teams.

  • 05

    Change management

    Building commitment and turning resistance around, so change actually lands.

  • 06

    PMO & portfolio

    Portfolio management and PMO set-up, for an overview of every expedition underway.

Career

The route

Every assignment a base camp, every camp a step further. Pick a camp to open its log.

Palinqaown ship · since 20151998 — 2026
Camp 01 · Amsterdam

ABN AMRO

1998 – 2013
  • Project Manager CAO 2013 · COO Functions
  • COO HR
  • Senior Project Manager Risk
  • Head of PMO HR Services Integration
  • Change Management Manager HR Services
  • Senior Project Manager HR2One
  • Senior Project Manager · Global Markets
Log · 1998 – 2008

Global Markets: one workflow suite for 9 regional hubs

  • xIR: global call logging and workflow suite for 700 users
  • Hubs in Chicago, New York, London, Amsterdam, Mumbai, Chennai, Singapore, Hong Kong and Tokyo
  • EMEA Target Operating Model for 11 local branches
  • Centralising treasury processing from Paris and Brussels to Amsterdam
  • HR2One: HR integration of Fortis and ABN AMRO
  • Business continuity planning and recovery site (1999)
700users
9countries
11EMEA branches
Camp 02 · Amsterdam

Raet

2013 – 2016
  • Unit Manager & Transition Manager BPO Services
  • Project Portfolio Manager BPO Services
  • Project Manager ABN AMRO CAO 2014
  • Stream Lead HR Services · KPN Crystal
  • Test Manager & Stream Lead AskHR
Log · 2013 – 2016

HR services of ABN AMRO and KPN moved to Raet BPO

  • Transition of ABN AMRO HR Services to Raet BPO
  • KPN: from a single-client to a multi-client BPO operating model
  • AskHR content search portal and Remedy Force workflow
  • Project portfolio management for ABN AMRO, KPN and other clients
  • Implementation of the new ABN AMRO CAO 2014 including conversion
2major BPO transitions
5roles
Camp 03 · Amsterdam

KAS BANK

2015 – 2018
  • Transition Program Manager IT outsourcing
  • Program Manager IT rationalisation
  • Program Manager IT VerKASsen
  • Senior project manager · 2 The Next Level
Log · Mar 2016 – Dec 2018

TRANCE transition program: all of KAS BANK IT to Atos

  • Transfer of 65 FTE to the new partner
  • Data centre migration: 300+ applications, 900+ servers
  • IT governance organisation set up, SIAM model implemented
  • 20+ processes and 60+ services redesigned
  • ServiceNow, Office 365 and smartcard tokens rolled out
  • Operational readiness and user access management secured
65FTE transferred
300+applications
900+servers
Camp 04 · Utrecht

de Volksbank

2019 – 2024
  • Coordinating Product Owner DWH, BI & Data Supply Chain
  • Epic/Program Lead ATvance conversion
Log · Jan 2019 – Oct 2024

Mortgage data warehouse and the full data chain

  • Directing the data chain of ~16 scrum teams
  • Implementation of Force Topicus with a new logical data model
  • ATvance conversion of the Vivat mortgage portfolio
  • New data warehouse model (Power Designer)
  • Conversion to the Stater DDS2 data model
  • AWS cloud migration of DWH, operational reporting and BI
16scrum teams
5major changes
Camp 05 · Hybrid

Rabobank

2024 – 2026
  • Project Lead Compliant FrontEnd / Mainframe Rationalisation
  • Product Owner · 5 squads Tribe Housing
Log · Nov 2024 – Jun 2026

From mainframe to compliant front-end

  • New front-ends for 6 existing mainframe applications
  • About 400 new user screens with API connectivity
  • Product owner of 5 squads within Tribe Housing
6mainframe apps
~400screens
5squads
Camp 06 · Utrecht

ASN Bank

2025 → now
  • Business Lead Lending · Data & Reporting
  • Lead Data Track · Helios Program
Log · Dec 2025 – present

Helios: a new lending platform on Ohpen

  • Responsible for the lending data and reporting chain, including the DWH
  • Data track lead within the Helios program
  • Replacing mid- and back-office applications with the Ohpen Lending Platform
2roles
1new platform
Cases

Summits reached

Three expeditions where everything came together: many parties, tight deadlines and a team that reached the top.

  • 900+servers migrated
    KAS BANK · 2016 – 2018

    Full IT outsourcing to Atos

    Challenge
    Transfer all IT activities and 65 staff without bringing the bank to a halt.
    Approach
    A transition program with a governance organisation, SIAM model and strict operational readiness.
    Result
    Data centre, processes and services successfully transferred and transformed.
  • 16scrum teams in one chain
    de Volksbank · 2019 – 2024

    Mortgage data warehouse & data chain

    Challenge
    Growing data demand from regulators while the whole chain was being rebuilt.
    Approach
    Coordinating product owner across ~16 teams. New DWH model, Stater DDS2 and the ATvance conversion.
    Result
    DWH, operational reporting and BI migrated to AWS.
  • ~400new screens
    Rabobank · 2024 – 2026

    From mainframe to compliant front-end

    Challenge
    Replace six Tribe Housing mainframe applications with modern front-ends.
    Approach
    Project lead and product owner of 5 squads, with API links to the existing core.
    Result
    About 400 new user screens developed and delivered.

Previous expedition teams

  • ASN Bank
  • Rabobank
  • de Volksbank
  • KAS BANK
  • Raet
  • ABN AMRO
  • KPN
Skills

Drifting ice floes

Every floe is a skill, and the flag counts the LinkedIn endorsements. Drag them wherever you like.

  • Change Management 15 endorsements
  • Program Management 8
  • Outsourcing 6
  • Project management 15 roles
  • PMO 4
  • Portfolio Management 4
  • IT outsourcing 7 roles
  • Integration 4
  • People Management 1
  • Product management de Volksbank
  • Stakeholder management from recommendations
Education & certificates

Training camp

No expedition without training. Every patch stands for a tool that still comes along every day.

Patch 01 · 1994 – 1998

BEng Industrial Engineering & Management, HvA

The foundation: technology and business in one. This is where translating between the IT floor and the boardroom began, something Ivan has done in every program since.

Patch 02 · 2008

PRINCE2 Foundation, PRINCE2

The standard project management method: clear stages, roles and decision points.

Patch 03 · 2009

PRINCE2 Practitioner, PRINCE2

Applying and tailoring the method to complex projects in practice.

Patch 04 · 2009

Managing Successful Programmes · Foundation, MSP

Program management: steering several projects towards one shared goal and its benefits.

Patch 05 · 2020

SAFe 5 Product Owner / Product Manager, SAFe 5

Agile at scale: product ownership across multiple teams and releases.

Patch 06 · PEIV

Management Events, De Baak

Leadership development at the De Baak management institute.

Patch 07 · —

University of Amsterdam, UvA

Academic depth alongside the technical foundation from the HvA.

Recommendations

Messages from base camp

Ten colleagues, managers and team members on what it is like to set out with Ivan.

  • I had the pleasure of working with our Product Owner, Ivan, and I can confidently say he made a remarkable impact on our team. His kindness, strategic thinking, and unwavering focus on delivering meaningful change set him apart from day one. Despite managing several teams simultaneously, he always ensured we had the clarity, support, and direction needed to move forward and take on exciting new projects. He was the person who always kept the bigger picture in mind, making sure every piece of the puzzle fell perfectly into place. Our collaboration was consistently smooth, constructive, and inspiring. He went above and beyond to help us succeed, and his leadership will be truly missed. Any team would be lucky to have someone with his drive, vision, and dedication.
    Cristian StamateTeam/Tech Lead · reported to Ivan
  • In my experience, in working with Ivan for over two years, he is an excellent programme manager. He is result oriented, hands-on, straight forward and able to deliver in complex political environments. He wins trust easily due to his likeable, trustworthy personality. Ivan gets things done, no matter what! All this makes him great at his job and a nice person to work with.
    Michiel NotebornSr. Manager Digital Transformation · was senior to Ivan
  • Ivan is een behulpzame, optimische en hardwerkende collega. Geeft positieve energie… en is ook nog een leuk mens! Op het gebied van verandermanagement en outsourcing bezit Ivan enorm veel kennis. Door zijn ervaringen, zijn betrokkenheid, loyaliteit en open communicatie zijn we als transitie management team naar een hoger volwassenheidsniveau gegroeid. Naast deze kwaliteiten staat Ivan open om met iedereen te klanken borden en te helpen waar nodig.
    Ria HooghiemstraProject Management Ondersteuner · worked in the same team
  • Ivan is een zeer resultaatgerichte, gestructureerd werkende ondersteuner van complexe veranderprocessen. Een doorzetter; een genot om mee te werken!
    Sikko van KatwijkCollega · worked in the same team
  • De afgelopen 2,5 jaar heb ik Ivan leren kennen als een gedreven programma-manager die resultaat, maar ook zeker kwaliteit, nastreeft. Aan motivatie geen gebrek en hij weet de juiste mensen samen te brengen om zaken gedaan te krijgen. Door zijn gedrevenheid en enthousiasme is Ivan ook altijd op zoek naar kennis die hem niet eigen is. Deze nieuw opgedane kennis weet hij ook meteen te gebruiken in de aansturing van de projecten. Naast zijn professionele skills heeft Ivan zeker ook de juiste sociale skills. Hij is een plezierig persoon om mee samen te werken, humor en het “doen” van een kopje koffie horen daar zeker bij. Ik heb de samenwerking dan ook als zeer prettig ervaren.
    Nereo SchotteLead Architect · worked in the same team
  • Ivan is een goedlachse collega waar het fijn samenwerken mee was. Ik zou zijn stijl omschrijven als delegerend en resultaatgericht. Hij is prima in staat om mensen om zich heen te verzamelen en de noodzakelijke werkzaamheden te verdelen en aan te sturen. Hij is analytisch sterk en heeft veel kennis van het vakgebied wat maakt dat je ook gemakkelijk met hem bespiegelingen op het vakgebied kunt houden. Hij is over het algemeen rustig van aard maar als het er op aankomt kan hij ook gemakkelijk wisselen van stijl en goed laten voelen dat hij het ergens niet mee eens is. Dit helpt hem daardoor zijn doelen te bereiken.
    J.J.M. MikProjectmanager, transitiemanager · worked in the same team
  • Ivan is actief in het managen van de belangen van stakeholders en werknemers en verliest het overzicht niet uit het oog. Dit alles in een bijzonder complexe projectorganisatie bestaande uit verschillende partijen zoals AAB IT en Business, FBN IT en Business en COO binnen de projectorganisatie die verantwoordelijk is voor de integratie van Fortis en ABN Amro.
    Robbert Jan RinkProduct Owner Digital Identity · reported to Ivan
  • One of Ivan's foremost professional skills are his drive and determination to get things done in the best way possible. Ivan focuses not only on project deliverables, but has also demonstrated effective ways of creating committment and overcoming resistance if required. His communication is to the point in a positive manner which increases the sense of reliability as a person. On several occassions I've had the pleasure to work with Ivan and hope to do so again in the future.
    Gerard HoedjesFounder Etage 0 · worked in the same team
  • Ivan is a dedicated project manager, who manages to get his deadlines and implementations ready even in difficult times with different cultures. This makes him a reliable and succesful project manager, with who it's nice to work with.
    Harriet van der BurgAgile Product Owner · worked in a different team
  • In the 1,5 years I worked with Ivan, I´ve learned to appreciate him for his enthusiastic and very professional attitude. Ivan was a hard worker, delivering a very high level of quality in several assignments. Already in 1998-1999 it became clear Ivan was a real high potential, heading for a successful career.
    Kees ZwarthoedIT Manager · managed Ivan
01 / 10
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